SPR-001 - Serial numbers begin with “SW” or “SB” CTR-001 - Serial numbers begin with “CW” or “CB” Nintendo no longer offers factory repairs for the following systems: If the issue persists, the system will need to be repaired. Power the system on and see if the issue persists. Press and hold the POWER Button down until the system powers off.This step can be skipped if the issue is with a switch or slider. If the touch screen is registering as being pressed, then it may cause the buttons to act unresponsive. Clean around the Touch Screen to ensure it is free of any debris or smudges.If you are using a screen protector on the touch pad and multiple buttons are not responding, remove the screen protector.
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